ABOUT
TW Services is a Korean-American-owned business certified as an MBE (Minority-owned Business Enterprise) by the Southern California Minority Business Development Council.
Driven by the push to promote equality and increase competition, there are tangible monetary benefits to doing business with minority-owned suppliers. By increasing minority-owned supplier spending, companies can receive tax incentives and improve their chances of winning government contracts if they meet government guidelines. A copy of our certificate is available upon request.
The beginning of TW Services dates back to 1984 in the city of Keller, Texas. In 1990, Charles relocated to Southern California trailblazing his vision of providing retail and food service companies with a cost-effective way to improve productivity and lower costs. TW Services best in class rates coupled with outstanding customer service established the company as the preferred distribution services partner in the West. In fact, the company's first Southern California customer remains a trusted partner and is a testament to the continual value TW Services delivers every day.
Today, TW Services now serves 90 locations throughout the United States. TW Services operational excellence, reporting analytics, and reliability have led to many satisfied customers. TW delivers operational excellence.
TEAM STRUCTURE
TW Services Inc. is structured to meet and exceed our partners’ expectations and requirements by providing direct contact on every level:
Regional Manager
Maintains strategic relationships at the location level and serves as a main point of contact.
District Manager
Responsible for leadership development, compliance, employee retention, and overall site performance.
On-site Supervisor
Manages specific locations and maintains daily customer interaction.
Warehouse Associates
Maintains strategic relationships at the location level and serves as a main point of contact.
VALUES
TW Services believes established core values are a powerful way to release and harness utilized energies for success. Our values exemplify the TW SPIRIT!
SAFETY
We strive to provide a safe work environment for our associates
PERFORMANCE
We are passionate about delivering maximum results to our valued customers
INNOVATION
We strive to establish new technologies as essential parts of our customer experience
RELIABILITY
We are accountable to our customers with a commitment to deliver beyond expectations
INTEGRITY
We stove for uncompromising truth, fairness, and transparency in all aspects of our work
TEAMWORK
We work together to bring the best effort and thinning from our associates to deliver optimum performance.
